15000.00 Indian Rupee ₹ · Hiring for Desktop Engineer in Ludhiana

Published date: March 1, 2021 3:47 pm

Location: Ludhiana, Ludhiana, Ludhiana , Punjab , India

Hiring for Desktop Engineer in Ludhiana

Salary 12000 to 15000
Location – Ludhiana Punjab

Responsibilities
• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals

Requirements
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude
• Any Computer hardware or networking diploma holder
• At least have 3 months experience

Mr. Manoj Kumar
+91- 7037611207
ssimanoj70@gmail.com

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